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Servitization - from claims department to strategic business unit.

Learn how to develop a service organisation within a scaling SME that can provide competent and cost-effective services, while securing quality customer experiences.

After the success of last autumn, Odense Robotics will once again offer the two module programme Servitization. Join now and hear from professors from knowledge institutions and universities, and industry professionals who will share cases and present tangible tools to help you get started on your international Servitization journey.

COBOD International was one of the participants in the programme in autumn 2022:

“We hope the tools we have gained from the programme will help us set up a solid and standardised service department that will be lucrative for us. We want to deliver quality services in neat packages and ensure that our customers are happy, satisfied – and serviced,” says Mathias Pender Nielsen, Success Manager at COBOD International. 

Get answers to questions such as:

• What kind of services do our final customers want or need?
• How do we sell our Servitization concept?
• What kind of services must be delivered by “feet on the street” and what to handle remote?
• Can we develop an overall business model for our new Servitization business area? If yes, how?
• What kind of competences are needed in the different departments (central, regional or local) to run an optimised, international Servitization business?

Check out this Q&A from last year to learn more about why your company should not miss out on this opportunity >>

Sign up now to join this two-day event, conducted in Danish:

Part 1: 26 April - 12:30-16:30 at Scandic Odense

Part 2: 1 June - 12:30-16:30 at Nature Energy Park

---Only limited spots available at first come, first served!---

Please note: The modules require a minimum of 2 representatives from each company, please sign up both in the form: Full programme to come. 

Who can participate in the workshop?

Paying members of Odense Robotics.

Price?

The event is free for members of Odense Robotics with paid membership.

To learn more about the event, contact:

Kim Als, Business Development Manager, Supply Chain at: phone: +45 9282 5552, mail: kal@odenserobotics.dk